Online Order Policy

• Please contact us at sales@goldbrickgames.com for all order-related issues.
• Online ordering is available for US destinations only. Destinations outside the U.S.
• We provide a secure ordering process for our online customers.
• Orders will typically be processed and shipped within one business day.
• We do not process or ship orders on weekends or holidays.
• We accept Visa, MasterCard, American Express and Discover Card as payment.
• Shipping and handling charges are based upon total order value.
• Because of our short order processing cycle, it is highly unlikely that we can cancel an order.
• Please notify us within 72 hours of receipt to resolve any issues related to transit damage.
• Please notify us within 10 days of receipt to resolve any issues related to missing or defective components.
• We will credit your account upon receipt of authorized, unopened (shrink wrapped) and saleable returns if notified within 30 days of the order date. Shipping and handling charges will not be reimbursed unless the return is the result of our error, or the product is defective.